Skip to content

Compare Epos Now vs Oracle Simphony: pricing, features, pros, cons, and which is right for your business.

Epos Now vs Oracle Simphony

Updated October 2026 · Restaurant POS Software software comparison

Epos Now

Epos Now

Visit ↗

Low-cost iPad and tablet restaurant POS with in-house flat-rate card processing

★ 4.6 26 reviews
Oracle Simphony

Oracle Simphony

Visit ↗

Enterprise cloud restaurant POS for multi-unit and global brands — the Oracle Hospitality (MICROS) flagship

★ 4.2 26 reviews

At a Glance

Criteria Epos Now Oracle Simphony
Overall Rating ★ 4.6
26 reviews
★ 4.2
26 reviews
Starting Price Contact vendor Contact vendor
Pricing Model Quote Only Quote Only
Free Trial No No
Deployment cloud, mobile cloud, hybrid, mobile
Best For Freelancer, Smb Smb, Mid Market, Enterprise

Strengths & Weaknesses

Epos Now
Oracle Simphony
Pros
✓Low upfront cost — the hardware bundle headline (around $349) undercuts restaurant-native rivals
✓Enterprise reporting with a Business Intelligence API that normalizes sales and labor data across every location
✓Transparent flat card processing at 2.6% + 10¢ with free refunds and no long-term processing contract
✓Corporate menu, pricing, and promotion control pushed to every property via Front-line Manager
✓Runs on your own iPad or Epos Now tablet kit — not locked to fully proprietary hardware
✓Multilingual, multi-currency POS built for global multi-unit brands
✓Ingredient-level inventory with automated purchase orders and low-stock alerts
✓KDS consolidates in-house, kiosk, drive-through, mobile, and delivery tickets onto one kitchen line
✓KDS groups tickets by course and order type to speed the line during a rush
✓CrowdTwist loyalty integrated out of the box; open API with 200+ integration partners
✓In-house payments plus accounting, loyalty and reservation integrations in one platform
✓$1 POS hardware program lowers upfront terminal cost when scaling across properties
Cons
✗Reporting depth is the dominant gap — basics are covered but data-driven operators outgrow it
✗Steep learning curve — reviewers consistently cite Simphony as hard to learn
✗Fees draw recurring complaints even with the flat published processing rate
✗Long, complex setup and migration, especially off legacy systems
✗Integrations can bring gaps or friction connecting some third-party tools
✗Powerful reporting is non-trivial to configure
✗The mobile app experience is a repeated gripe in reviews
✗Support responsiveness is a recurring complaint, routed through Oracle enterprise support
✗Software subscription is sold by quote with no public monthly price
✗Total cost is a recurring concern, compounded by quote-only pricing
✗General retail-and-hospitality platform — restaurant workflows are broader but shallower than restaurant-only rivals
✗Runs on proprietary Oracle hardware, not off-the-shelf iPads or Android tablets

Who uses restaurant software — and what each person does with it

🧑‍🍳 Owner / GM

Watches sales, food cost, labor and prime cost across shifts and locations on one dashboard — sees which menu items and dayparts actually make money.

📋 Floor manager

Builds the schedule against forecasted sales, approves shift swaps, seats the floor and clears the waitlist, and pulls the daily close from the POS.

🍽️ Server / FOH

Fires orders from the POS or a handheld, splits and adjusts checks, takes payment tableside, and the kitchen sees the ticket instantly on the KDS.

👨‍🍳 Kitchen / BOH

Works tickets on the kitchen display with station routing and timers, marks items 86'd, and depletes inventory automatically as dishes sell.

The flow the software runs end to end: guest orders (dine-in, online or delivery) → ticket fires to the KDS → items depleted from inventory → payment captured at the POS → sales, food and labor cost post to reporting and accounting → schedule and purchasing adjust to the numbers. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose Epos Now if…
  • Your team fits the freelancer or smb profile
  • You prioritise peer-verified quality — higher rating (4.6 vs 4.2)
  • Your preferred deployment is cloud or mobile
  • Low upfront cost — the hardware bundle headline (around $349) undercuts restaurant-native rivals
Choose Oracle Simphony if…
  • Your team fits the smb or mid market or enterprise profile
  • Your preferred deployment is cloud or hybrid or mobile
  • Enterprise reporting with a Business Intelligence API that normalizes sales and labor data across every location

Our Verdict

Epos Now
Epos Now edges ahead with a higher overall rating (★ 4.6 vs ★ 4.2) and stronger review volume (26 vs 26 verified reviews) .

Epos Now targets freelancer/smb businesses with quote only pricing . Its strongest selling points include low upfront cost — the hardware bundle headline (around $349) undercuts restaurant-native rivals and transparent flat card processing at 2.6% + 10¢ with free refunds and no long-term processing contract.

Oracle Simphony targets smb/mid_market/enterprise businesses with quote only pricing . Its key advantages include enterprise reporting with a business intelligence api that normalizes sales and labor data across every location and corporate menu, pricing, and promotion control pushed to every property via front-line manager.

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

Free · No credit card

Book a vendor demo

Vendor-facilitated. We forward your request to their sales team within 24 hours.

  • Choose a preferred date + time slot
  • 30-minute product walkthrough
  • Custom pricing based on your seat count
GDPR / CCPA compliant. Data forwarded once, not resold.
Request received. We forwarded to sales. Confirmation email en route.
Compare: