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Compare Aloha vs Lavu: pricing, features, pros, cons, and which is right for your business.

Aloha vs Lavu

Updated October 2026 · Restaurant POS Software software comparison

Aloha

Aloha

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Feature-deep restaurant POS from NCR Voyix for full-service and multi-location operators

★ 3.7 224 reviews
Lavu

Lavu

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iPad restaurant POS with in-house Lavu Pay processing and direct online ordering

★ 4.2 259 reviews

At a Glance

Criteria Aloha Lavu
Overall Rating ★ 3.7
224 reviews
★ 4.2
259 reviews
Starting Price Contact vendor Contact vendor
Pricing Model Quote Only Quote Only
Free Trial No No
Deployment cloud, hybrid, mobile cloud, mobile
Best For Smb, Mid Market, Enterprise Smb, Mid Market

Strengths & Weaknesses

Aloha
Lavu
Pros
✓Deep full-service workflows — complex modifiers, multi-tier check splitting, multiple revenue centers, check transfers
✓Runs on off-the-shelf Apple iPads — not locked to proprietary hardware, so you can buy replacements anywhere
✓Centralized menu management publishes one menu across POS, online, kiosk, and delivery, pushed across locations
✓In-house Lavu Pay processing is integrated with the POS and accepts payments offline during an internet drop
✓Reporting and multi-location management are a genuine strength for enterprise and multi-unit operators
✓Dual Pricing / cash-discount program offsets card-processing fees by shifting them to card-paying guests
✓Processor-flexible heritage — historically less locked-in than closed-loop POS like Toast or SpotOn
✓MenuDrive direct online ordering syncs dine-in, takeout, and delivery to one report set, avoiding marketplace commissions
✓Built-in redundancy keeps in-store operations running through connectivity drops (cloud-to-edge)
✓Ease of use, support, and reporting are the dominant praise across reviews
✓Long track record and large installed base, now backed by NCR Voyix, a public company
✓24/7 live support from real people included
Cons
✗Payment-processing friction — payout timing and processor issues are the top recurring complaint
✗Price and fees draw recurring complaints; no published rate means you must request a quote to compare
✗Customer and tech support draw steady criticism for slow, hard-to-resolve responses, especially post-sale
✗Setup, onboarding, and migration run long and costly for some operators
✗Complexity and a dated UI make it steep to learn and feel legacy next to newer cloud POS
✗Occasional bugs reported in reviews
✗Fee friction cited by reviewers across cost and add-ons
✗Hardware friction cited by some reviewers
✗Runs on NCR Voyix purpose-built hardware rather than off-the-shelf iPads
✗Integration gaps noted; the live integrations catalog is not enumerable since the integrations page now redirects
✗Quote-only — no public software, processing, or hardware pricing to compare up front
✗Support quality is uneven — a top strength for many but a friction point for others

Who uses restaurant software — and what each person does with it

🧑‍🍳 Owner / GM

Watches sales, food cost, labor and prime cost across shifts and locations on one dashboard — sees which menu items and dayparts actually make money.

📋 Floor manager

Builds the schedule against forecasted sales, approves shift swaps, seats the floor and clears the waitlist, and pulls the daily close from the POS.

🍽️ Server / FOH

Fires orders from the POS or a handheld, splits and adjusts checks, takes payment tableside, and the kitchen sees the ticket instantly on the KDS.

👨‍🍳 Kitchen / BOH

Works tickets on the kitchen display with station routing and timers, marks items 86'd, and depletes inventory automatically as dishes sell.

The flow the software runs end to end: guest orders (dine-in, online or delivery) → ticket fires to the KDS → items depleted from inventory → payment captured at the POS → sales, food and labor cost post to reporting and accounting → schedule and purchasing adjust to the numbers. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose Aloha if…
  • Your team fits the smb or mid market or enterprise profile
  • Your preferred deployment is cloud or hybrid or mobile
  • Deep full-service workflows — complex modifiers, multi-tier check splitting, multiple revenue centers, check transfers
Choose Lavu if…
  • Your team fits the smb or mid market profile
  • You prioritise peer-verified quality — higher rating (4.2 vs 3.7)
  • Your preferred deployment is cloud or mobile
  • Runs on off-the-shelf Apple iPads — not locked to proprietary hardware, so you can buy replacements anywhere

Our Verdict

Lavu
Lavu edges ahead with a higher overall rating (★ 4.2 vs ★ 3.7) and stronger review volume (259 vs 224 verified reviews) .

Aloha targets smb/mid_market/enterprise businesses with quote only pricing . Its strongest selling points include deep full-service workflows — complex modifiers, multi-tier check splitting, multiple revenue centers, check transfers and centralized menu management publishes one menu across pos, online, kiosk, and delivery, pushed across locations.

Lavu targets smb/mid_market businesses with quote only pricing . Its key advantages include runs on off-the-shelf apple ipads — not locked to proprietary hardware, so you can buy replacements anywhere and in-house lavu pay processing is integrated with the pos and accepts payments offline during an internet drop.

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

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