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Compare Epos Now vs Lightspeed Restaurant: pricing, features, pros, cons, and which is right for your business.

Epos Now vs Lightspeed Restaurant

Updated October 2026 · Restaurant POS Software software comparison

Epos Now

Epos Now

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Low-cost iPad and tablet restaurant POS with in-house flat-rate card processing

★ 4.6 26 reviews
Lightspeed Restaurant

Lightspeed Restaurant

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Cloud iPad POS for full-service, bar, and hotel restaurants with deep reporting

★ 4.4 216 reviews from $69.00/mo

At a Glance

Criteria Epos Now Lightspeed Restaurant
Overall Rating ★ 4.6
26 reviews
★ 4.4
216 reviews
Starting Price Contact vendor $69.00 /mo
Pricing Model Quote Only Paid
Free Trial No No
Deployment cloud, mobile cloud, mobile
Best For Freelancer, Smb Smb, Mid Market, Enterprise

Strengths & Weaknesses

Epos Now
Lightspeed Restaurant
Pros
✓Low upfront cost — the hardware bundle headline (around $349) undercuts restaurant-native rivals
✓Runs on off-the-shelf iPads, not proprietary terminals — no hardware lock-in
✓Transparent flat card processing at 2.6% + 10¢ with free refunds and no long-term processing contract
✓Transparent published software pricing in four tiers ($69/$189/$399/quote)
✓Runs on your own iPad or Epos Now tablet kit — not locked to fully proprietary hardware
✓Advanced Insights reporting, Benchmarks & Trends, and Lightspeed AI are the dominant praise
✓Ingredient-level inventory with automated purchase orders and low-stock alerts
✓Built for multi-location and hotel F&B with multiple revenue-center support and PMS integration
✓KDS groups tickets by course and order type to speed the line during a rush
✓Deep feature set: floor plans, service-pacing (Tempo), QR order-and-pay, pre-auth bar mode
✓In-house payments plus accounting, loyalty and reservation integrations in one platform
✓Named integrations for scheduling (7shifts) and reservations (OpenTable), plus Tap to Pay
Cons
✗Reporting depth is the dominant gap — basics are covered but data-driven operators outgrow it
✗Customer support is the recurring complaint despite 24/7 marketing — reaching the right person is the friction
✗Fees draw recurring complaints even with the flat published processing rate
✗Add-ons stack the real cost: KDS is $30/screen/mo, and reservations, full inventory, and delivery each cost extra
✗Integrations can bring gaps or friction connecting some third-party tools
✗Learning curve and onboarding/setup draw criticism from reviewers
✗The mobile app experience is a repeated gripe in reviews
✗No published flat processing rate — Lightspeed Payments is quoted per account, not posted
✗Software subscription is sold by quote with no public monthly price
✗Occasional bugs and glitches reported by some operators
✗General retail-and-hospitality platform — restaurant workflows are broader but shallower than restaurant-only rivals
✗Heavier than flat-rate apps for a single food truck or one simple quick-service counter

Who uses restaurant software — and what each person does with it

🧑‍🍳 Owner / GM

Watches sales, food cost, labor and prime cost across shifts and locations on one dashboard — sees which menu items and dayparts actually make money.

📋 Floor manager

Builds the schedule against forecasted sales, approves shift swaps, seats the floor and clears the waitlist, and pulls the daily close from the POS.

🍽️ Server / FOH

Fires orders from the POS or a handheld, splits and adjusts checks, takes payment tableside, and the kitchen sees the ticket instantly on the KDS.

👨‍🍳 Kitchen / BOH

Works tickets on the kitchen display with station routing and timers, marks items 86'd, and depletes inventory automatically as dishes sell.

The flow the software runs end to end: guest orders (dine-in, online or delivery) → ticket fires to the KDS → items depleted from inventory → payment captured at the POS → sales, food and labor cost post to reporting and accounting → schedule and purchasing adjust to the numbers. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose Epos Now if…
  • Your team fits the freelancer or smb profile
  • You prioritise peer-verified quality — higher rating (4.6 vs 4.4)
  • Your preferred deployment is cloud or mobile
  • Low upfront cost — the hardware bundle headline (around $349) undercuts restaurant-native rivals
Choose Lightspeed Restaurant if…
  • Your team fits the smb or mid market or enterprise profile
  • Your preferred deployment is cloud or mobile
  • Runs on off-the-shelf iPads, not proprietary terminals — no hardware lock-in

Our Verdict

Epos Now
Epos Now edges ahead with a higher overall rating (★ 4.6 vs ★ 4.4) and stronger review volume (26 vs 216 verified reviews) .

Epos Now targets freelancer/smb businesses with quote only pricing . Its strongest selling points include low upfront cost — the hardware bundle headline (around $349) undercuts restaurant-native rivals and transparent flat card processing at 2.6% + 10¢ with free refunds and no long-term processing contract.

Lightspeed Restaurant targets smb/mid_market/enterprise businesses with paid pricing starting at $69.00/mo. Its key advantages include runs on off-the-shelf ipads, not proprietary terminals — no hardware lock-in and transparent published software pricing in four tiers ($69/$189/$399/quote).

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

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