Skip to content

Compare Sling vs When I Work: pricing, features, pros, cons, and which is right for your business.

Sling vs When I Work

Updated October 2026 · Restaurant Employee Scheduling Software software comparison

Sling

Sling

Visit ↗

Employee scheduling and labor-cost tracking for shift-based restaurants, now Sling by Toast

★ 4.6 212 reviews Free trial from $2.00/user/mo
When I Work

When I Work

Visit ↗

Employee scheduling, time clock, and team messaging for shift-based restaurant teams

★ 4.5 1300 reviews Free trial from $2.50/user/mo

At a Glance

Criteria Sling When I Work
Overall Rating ★ 4.6
212 reviews
★ 4.5
1300 reviews
Starting Price $2.00 /user/mo $2.50 /user/mo
Pricing Model Freemium Paid
Free Trial ✓ Yes ✓ Yes
Deployment cloud, mobile cloud, mobile
Best For Freelancer, Smb, Mid Market, Enterprise Smb, Mid Market, Enterprise

Strengths & Weaknesses

Sling
When I Work
Pros
✓Genuinely free tier for up to 30 users — rare among restaurant scheduling tools
✓Builds a weekly schedule in minutes and pushes it to every employee's phone instantly
✓Fast, flexible schedule-building with templates, shift offers, and long-term scheduling
✓Low per-user entry price and no contract — month-to-month, cancel anytime
✓Labor-cost dashboard shows scheduling against actual sales once a POS is connected
✓Processor-agnostic: slots next to any existing POS and syncs hours to Gusto, QuickBooks, Paychex, and Square Payroll
✓Runs in a browser and on iOS/Android with kiosk clock-in — no proprietary hardware
✓Staff self-serve shift swaps and OpenShifts; managers approve instead of rebuild
✓First-class Toast and Toast Payroll integration for timesheet export and sales-vs-labor
✓Time clock runs on any device via GPS or geofencing — no proprietary hardware
✓Overall ease of use is the dominant praise across reviews
✓Strong third-party marks (Capterra 4.5) with scheduling and ease of use the dominant praise
Cons
✗Scheduling only — not a POS, so you still need a separate point-of-sale and usually payroll
✗Mobile app draws recurring quirks — and the app is how staff live in the product
✗Per-user cost ($2–$4/user/mo) adds up for large teams, and the step to paid tiers is a common gripe
✗Time & Attendance is a paid add-on toggled on top of the per-user base price
✗Mobile app draws recurring complaints from reviewers
✗Per-seat cost adds up as the team grows
✗Some users report a learning curve before they are fully comfortable with it
✗Customization has limits for operators with unusual scheduling needs
✗Limits on customizing workflows and views to a restaurant's exact needs
✗Real learning curve on the advanced scheduling rules and controls
—
✗Some operators report occasional bugs

Who uses restaurant software — and what each person does with it

🧑‍🍳 Owner / GM

Watches sales, food cost, labor and prime cost across shifts and locations on one dashboard — sees which menu items and dayparts actually make money.

📋 Floor manager

Builds the schedule against forecasted sales, approves shift swaps, seats the floor and clears the waitlist, and pulls the daily close from the POS.

🍽️ Server / FOH

Fires orders from the POS or a handheld, splits and adjusts checks, takes payment tableside, and the kitchen sees the ticket instantly on the KDS.

👨‍🍳 Kitchen / BOH

Works tickets on the kitchen display with station routing and timers, marks items 86'd, and depletes inventory automatically as dishes sell.

The flow the software runs end to end: guest orders (dine-in, online or delivery) → ticket fires to the KDS → items depleted from inventory → payment captured at the POS → sales, food and labor cost post to reporting and accounting → schedule and purchasing adjust to the numbers. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose Sling if…
  • Your team fits the freelancer or smb or mid market or enterprise profile
  • Budget matters — Sling starts $0.5 cheaper per month
  • You prioritise peer-verified quality — higher rating (4.6 vs 4.5)
  • Your preferred deployment is cloud or mobile
  • Genuinely free tier for up to 30 users — rare among restaurant scheduling tools
Choose When I Work if…
  • Your team fits the smb or mid market or enterprise profile
  • Your preferred deployment is cloud or mobile
  • Builds a weekly schedule in minutes and pushes it to every employee's phone instantly

Our Verdict

Sling
Sling edges ahead with a higher overall rating (★ 4.6 vs ★ 4.5) and stronger review volume (212 vs 1300 verified reviews) .

Sling targets freelancer/smb/mid_market/enterprise businesses with freemium pricing starting at $2.00/user/mo. Its strongest selling points include genuinely free tier for up to 30 users — rare among restaurant scheduling tools and fast, flexible schedule-building with templates, shift offers, and long-term scheduling.

When I Work targets smb/mid_market/enterprise businesses with paid pricing starting at $2.50/user/mo. Its key advantages include builds a weekly schedule in minutes and pushes it to every employee's phone instantly and low per-user entry price and no contract — month-to-month, cancel anytime.

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

Free · No credit card

Book a vendor demo

Vendor-facilitated. We forward your request to their sales team within 24 hours.

  • Choose a preferred date + time slot
  • 30-minute product walkthrough
  • Custom pricing based on your seat count
GDPR / CCPA compliant. Data forwarded once, not resold.
Request received. We forwarded to sales. Confirmation email en route.
Compare: